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 Zen and the art of monitoring & evaluation
Author: pcrawford Created: Friday, February 24, 2006
This blog is some of the rambling thoughts of Paul Crawford, a monitoring & evaluation (M&E) consultant for international aid organisations.

A checklist to guide the wording of questions in surveys
By Paul Crawford on Monday, August 24, 2009
A key element in the success or failure of surveys is the way that questions are worded. De Vaus (2002) provides a handy checklist that can help mitigate poorly pitched questions... The following checklist to guide the wording of questions may be useful : • Is the language simple? • Can the question be shortened? • Is the question double-barrelled? • Is the question leading? • Is the question negative? • Is the respondent likely to have the necessary knowledge? • Will the words have the same meaning to everyone? • Is there a prestige bias? • Is the question ambiguous? • Is the question too precise? • Is the frame of reference for the question sufficiently clear? • Does the question artificially create opinions? • Is personal or impersonal wording preferable? • Is the question wording unnecessarily detailed or objectionable? • Does the question have dangling alternatives? • Does the question contain gratuitous qualifiers? • Is the question a ‘dead giveaway’?
Comments (25)

The 'theory of change' approach
By Paul Crawford on Tuesday, October 14, 2008

For a long time I've been using the phrase 'theory of change' to express the idea that a project is essentially a social experiment, and that M&E is about testing the hypotheses implicit in the social experiment.  Recently I was challenged to succinctly ellaborate what I thought embodied the 'theory of change' approach.  The following points provide an overivew of the concept, and the practical and philosophical elements, as I see them:

THEORY OF CHANGE

Broad Concept

  • International aid projects exist to create social change.  Any project implicitly aligns with a ‘theory’ about how desirable social change might be achieved—a ‘theory of change’. 
  • To bring about social change, human actors interact within a social system through time.
  • A role of project design is to articulate the ‘theory’—the temporal sequence of relationships, and how these are expected to influe ...
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The '3Es': a useful conceptual framework through which to judge any project performance
By Paul Crawford on Monday, September 08, 2008

Is there a standard basis against which any aid project can be judged?

It is a truism that any individual project takes place within a unique context in time and space, and so if the question is about a definitive or standard set of ‘indicators’ that can be applied across multiple projects, then my experience suggests that this is probl ...

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www.paddledogs.org
By Paul Crawford on Monday, September 08, 2008

Some friends and I will paddle our sea kayaks across Bass Strait (from Victoria to Tasmania, Australia) in March 2009.  Why?  We keep asking ourselves that question too…and it’s something to do with proving to ourselves that life after 40 is not so bad…and raising awareness and funds for bipolar disorder. ...

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Bursting the M&E bubble
By Paul Crawford on Wednesday, May 14, 2008

I recently had a conversation with a senior bilateral aid donor official that confirmed a growing feeling I've had that the 'M&E bubble' may burst sometime soon. 

In recent years the field of 'M&E' has escalated from a peripheral area to a highly sought-after discipline.  Demand for greater accountability and evidence of aid effectiveness has been a driving force for more, and better M&E.

But I've begun getting a sense that the pendulum may be reaching the end of its arc.  The recent conversation with the bilateral donor official mentioned above indicated that there was a growing frustration with the inadequacy of M&E information to support its own fundamental tenet...to inform judgements about aid project performance.  The risk then is that the whole concept of M&E is rejected outright, rather than discriminaing between good and bad quality M&E (aka 'throwing the baby out with ...

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Don't average categorical or ordinal data!
By Paul Crawford on Thursday, April 24, 2008

A surprisingly common mistake that is made with the analysis and interpretation of M&E data is to try to treat categorical or ordinal data as though it is quantitative data (i.e. interval or ratio data).  This is simply wrong.  It is bad numeracy!

First some background...

Categorical data (also called 'nominal data') describes an 'exclusive category'.  For example, consider a survey question:

What pets do you own: a) dog; b) cat; c) goldfish; d) none

These are categorical responses.  You either do or do not own a cat. 

Ordinal data is the same as categorical data, except that the order of the responses matters.  Consider a survey question:

How do you feel today: a) lousy; b) ok; c) great; d) never better

...
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Risk Management: Reactive, Proactive and Predictive
By Paul Crawford on Monday, March 24, 2008

Risk management involves 'identifying risks' (i.e. detecting an event of significance), and then 'mitigating the risk' (i.e. responding appropriately).

Risk management has increasingly become recognised as an integral part of good practice M&E.  But in the international aid industry we still have a lot to learn about risk management.  The realisation of risks can be seen as a 'failure', but it represents a clear opportunity to learn.  One of my favourite quotes is from Gharajedaghi, J. (1999):

"Learning results from being surprised: detecting a mismatch between what was expected to happen and what actually did happen.  If one understands why the mismatch occurred (diagnosis) and is able to do things in a way that avoids a mismatch in the future (prescription), one has learned."

One of the problems I frequently observe with risk management in the aid industry is that i ...

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Logframe logic
By Paul Crawford on Monday, March 03, 2008

Recently Rick Davies eloquently wrote in his blog ('Rick on the Road': http://mandenews.blogspot.com/) about different ways that people articulate program logic in logframes.

This is an issue that I've also battled, and have written about elsewhere (http://www.aid-it.com/Portals/0/Documents/070105_Aristotle%20and%20Plato%20at%20it%20again.pdf). 

Many users of logframes seem to lose sight of the fact that the 'vertical logic' is supposed to describe the temporal sequence of change.  That is, how a particular project is anticipated to contribute to social change through time.  Instead, some folk use the vertical logic to systematically disaggregate the problem...in what Rick succinctly decribes as a "hirerearchy of inclusion".  An analogy of t ...

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Can IT really help M&E?
By Paul Crawford on Monday, January 21, 2008

Yes, yes...I know I haven't been a good boy in the blogging department!  And I've promised Santa that I'll be better this year.  No excuse really except for the familiar cries of too busy, too much international travel, a new baby...

Anyway, enough with excuses.

An issue that has come up several times recently is the role of information systems in support of M&E; specifically, the relative merit of technology-based systems.

As one of the founders of Aid-IT Solutions, I obviously have a view that IT systems can help to improve M&E outcomes.  But it is clear that IT is no 'magic bullet'.The world learned a very harsh lesson about being unrealistic in this regard during the Dot.Com mania of the new millennium!

A technology-supported M&E system does not change the fundamental problem facing M&E practitioners...that measuring amorphous social change and atributing this ...

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Yes, but what do you actually do?
By Paul Crawford on Monday, July 02, 2007

Outputs are universally defined as the tangible/quantifiable deliverables for which an implementation team can be held responsible.  There are two things that seem to commonly confound the way we define 'outputs' for M&E purposes.

  1. We confuse 'outputs' (conceived as the deliverables of the implementation team), with 'outputs' conveived as the anticipated deliverables of the project (i.e. the outcomes)...more on this another time!
  2. We tend to get a little verbose in the way we describe what we are actually delivering.  Part of this stems from professional pride and the need to be offering something fresh and innovative.  But it also partly stems from the 'spin' that is sometimes associated with a project proposal submitted to a donor.  We feel the need to sound sophisticated, and to align with popular (or politically correct) terminology.

In either case, what we end up with ...

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